Frequently asked questions

We ship to United Kingdom addresses. Delivery is free and fully insured on every order, with no minimum spend.

Three to six working days. We pack and hand over your order within one to two working days, and the carrier takes a further two to four. The estimated delivery window is shown on every product page and recalculated daily.

Nothing. Delivery is free on every order, with no minimum spend, and every parcel is insured and tracked.

Yes. Every price shown includes VAT. Nothing is added at checkout, and delivery is free.

Yes, within 14 days of receiving it, and we cover the return postage. Email kontakt@lacantinade.de and you will get everything you need to send it back. Graded cards should come back in their sealed holder. Full details are in our returns and refunds policy.

Graded cards arrive in the grading company's sealed original holder with a certificate number you can check on the grader's own website before you even open the parcel. Ungraded cards are listed as Near Mint only when they show no visible wear and have not been played, and every listing states the set, the card number and the print run so you can match it against the card you receive.

Graded cards ship in their sealed holder inside a rigid, padded outer. Ungraded cards ship in a sleeve and toploader, packed so they cannot move. Every parcel is insured for its full value.

Yes, to consumers and businesses at the same price. Every order comes with an invoice showing VAT separately.